Qualitative Research

Qualitative Audio and Video Transcription in Kenya

Rudder Research supports teams that need clean transcripts from interviews, focus groups, calls and research recordings. We handle qualitative audio and video transcription for studies where accuracy and context matter.

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What it is

Clean transcripts for research recordings and interviews

Qualitative transcription turns spoken interviews or group discussions into written text that can be reviewed, coded and quoted. It is common for FGDs, key informant interviews, in-depth interviews, phone interviews, user testing sessions and programme feedback discussions.

A useful transcript is not just words typed from audio. The transcriber must follow the agreed format, identify speakers where possible, mark unclear sections and preserve the meaning of the conversation. For research work, careless transcription can distort findings, especially when local terms, mixed languages or technical issues are involved.

We review the audio quality, agree on the format and assign the work to trained transcription support. Depending on the project, transcripts can be verbatim, clean verbatim or summary-style. We can also support translation where the recording is in Kiswahili or another local language and the final output is needed in English.

This service is often used after focus group discussions, KIIs and field interviews. It can also be paired with qualitative coding and thematic analysis if you need more than typed text.

Who it is for

For researchers, consultants and programme teams with recordings

This service fits NGOs, academics, market researchers, consultants, monitoring and evaluation teams, user research teams and businesses conducting customer interviews. It is useful when your internal team has recordings but lacks time to process them properly.

We can handle small batches or larger projects if timelines, audio quality and formatting needs are clear.

  • You have FGD, KII, IDI or user interview recordings.
  • You need transcripts formatted for analysis or reporting.
  • You need clean verbatim or full verbatim output.
  • You may need translation from Kiswahili or local language into English.
Pricing model

Starting from: contact for quote

Pricing depends on audio length, quality, number of speakers, language, turnaround time, formatting and whether translation or timestamps are required.

Deposit model: 50% upfront to schedule transcription work. The balance is due on verified deliverable.

Our process

How we deliver the work

Step 1
Review sample

We check audio quality, language and expected format.

Step 2
Transcribe

The recording is typed according to the agreed style.

Step 3
Quality check

We review the transcript for missing sections and consistency.

Step 4
Deliver

We share the final transcript files in the agreed format.

FAQ

Common questions

Can you transcribe Kiswahili recordings?

Yes. Kiswahili transcription and translation to English can be included where needed.

Do you handle poor-quality audio?

We first review a sample. If the audio is difficult, we advise what is possible before quoting.

Can you add timestamps?

Yes. Timestamps can be added if required for review or coding.

Can you analyse the transcripts too?

Yes. We can support coding, theme extraction and qualitative reporting as a separate scope.

Need research recordings transcribed?

Share the recording length, language and required format. We will confirm the best transcription approach.

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